Privacy Policy

Effective date: 01.09.2024
Last updated: 01.10.2025

Controller: DigiTech Services OÜ (registry code 16949338)
Address: Ida-Viru maakond, Narva linn, Tallinna mnt 24-43, 20304, Estonia
Email: info@digitech-services.ee
Tel: +372 60 26513
Website: https://digitech-services.ee

We are committed to protecting your privacy. This policy explains what personal data we collect on our website, why we collect it, how we use and share it, and your rights under applicable data-protection laws (including GDPR).

1 Data we collect

• Identification & contact data – name, email, phone, company, and message contents.
• Technical/usage data – IP address, device/browser details, pages viewed, timestamps, referrers.
• Cookies & similar technologies – essential cookies and (with your consent) preferences, analytics, marketing.

Sources: directly from you, automatically via your device (cookies/logs), and—if you follow links to us—from third parties where permitted.

2 Purposes and legal bases

• Provide and operate the website/services (respond to requests, fulfill a contract): GDPR Art. 6(1)(b).
• Customer support & communications: Art. 6(1)(b) and Art. 6(1)(f) (legitimate interests).
• Security, fraud prevention, diagnostics, logs: Art. 6(1)(f) and, where applicable, Art. 6(1)(c).
• Analytics & performance measurement: Art. 6(1)(a) (consent via cookie banner).
• Marketing communications: Art. 6(1)(a) (consent; withdraw any time).
• Compliance (tax, accounting, legal claims): Art. 6(1)(c) and Art. 6(1)(f).

3 Sharing and recipients

We share data only as needed with:

• Service providers/processors (hosting/CDN, email delivery, analytics, customer chat/CRM, error logging).
• Professional advisers and authorities when required by law.
• Business changes (merger, acquisition, asset transfer) with adequate protections.

We require processors to protect your data and act only on our instructions.

4 International transfers

Some providers may process data outside the EEA. Where this occurs, we rely on GDPR-approved safeguards such as
Standard Contractual Clauses (SCCs) and additional measures as needed.

5 Retention

• Contact forms & support: up to 24 months after last communication.
• Web server/security logs: up to 12 months (shorter where feasible).
• Marketing data: until you withdraw consent or after inactivity.
• Contracts, invoices, accounting records: 7 years (legal obligations).
• Backups: rotation periods typically 30–90 days.

6 Your rights

• Access, rectification, erasure, restriction (subject to legal conditions).
• Object to processing based on legitimate interests and to direct marketing.
• Withdraw consent at any time (does not affect past lawful processing).
• Data portability for information you provided to us.
• Lodge a complaint with the Estonian Data Protection Inspectorate or your local authority.

To exercise rights, email info@digitech-services.ee. We may need to verify your identity.

7 Cookies

We use essential cookies to make the site work and, with your consent, preference, analytics, and marketing cookies.
Manage or withdraw consent via our cookie banner or your browser settings. See our
Cookie Policy for details.

8 Security

We use appropriate technical and organizational measures (access controls, encryption in transit, least-privilege,
backups, monitoring). No method is 100% secure; we continuously improve our safeguards.

9 Third-party links

Our site may link to external sites we do not control. Their privacy practices apply to your use of those sites.

10 Children

Our services are not directed to children under 13 and we do not knowingly collect their personal data.
If you believe a child has provided data, contact us to delete it.

11 Changes to this policy

We may update this policy from time to time. We will post changes here and update the “Last updated” date.
Material changes may be notified more prominently.

12 Contact

DigiTech Services OÜ
Ida-Viru maakond, Narva linn, Tallinna mnt 24-43, 20304, Estonia
Tel: +372 60 26513 • Email: info@digitech-services.ee

This policy applies to the website digitech-services.ee.